The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations.
Accessibility online and in the facilities
- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.-
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.-
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari
Medical shortages and service disruptions
Stay informed about the latest updates by visiting the Medical shortages and Service Disruptions page. For information on ongoing reorganization steps, consult the newsletter .
Medical shortages
What is a medical shortage?
A medical shortage is the inability to provide services at a facility due to a lack of physicians. During a shortage, service corridors are established so that patients can be redirected to another hospital if necessary. At all times, patients have access to a transfer from their local area if needed, and staff will be available to receive them. Therefore, patients should present themselves at the hospital as usual to be assessed and referred as needed.
What medical shortage are currently underway?
The table below is updated every Friday. You can find information there regarding the following 7 days. Note that a rebate listed in the table may: not take place, be shortened, or continue beyond the indicated period.
| Facility (Hospital) | Number of shortage | Period |
| Amos | 0 | |
| La Sarre | 0 | |
| Rouyn-Noranda | 0 | |
| Senneterre | 0 | |
| Témiscaming-Kipawa | 0 | |
| Val-d'Or | 0 | |
Ville-Marie | 0 |
Service disruptions
What constitutes a service disruption?
A service disruption is the inability to provide services at a facility due to staff shortages or equipment failure. During a disruption, service corridors are established so that patients can be redirected to another facility if necessary.
What service disruptions are currently occurring?
The information below is updated every Friday and covers the following 7 days. Please note that a break listed on this page may not occur, may be shortened, or may continue beyond the indicated period.
- Closure of the active mental health rehabilitation unit at Malartic Hospital (12 beds).