The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations. 

Accessibility online and in the facilities

- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.- 
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.- 
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari

Are You Not Okay?

Are you going through a difficult time?

It's normal to feel worry, anger, sadness, anxiety, sleep problems, impatience, or tension in your family and social relationships. These emotions are common during times of stress. It's important to ask for help when you, a loved one, or someone in your circle needs it. 

When should you ask for help?

If you find it difficult to function normally in your daily activities and relationships with others, now is the time to ask for help. The professionals at the CISSS de l'Abitibi-Témiscamingue are there to help you regain your balance.

 

In case of emergency

Dial 911 or go to the emergency room of your local hospital .

 

 

CLSC service points

A counselor can provide the support you need. For requests with or without an appointment, contact your local CLSC or visit during opening hours.

 

Info-Social – 811, option 2

  • Telephone consultation: 24/7;
  • Crisis intervention on site according to the professional's assessment.

 

Suicide prevention hotline

If you are having suicidal thoughts or are worried about a loved one, contact the responders at the regional suicide prevention hotline, available 24/7.

  • Telephone: 1 866 277-3553 (1-866-APPELLE);
  • Text: 535353;
  • Chat or advice: suicide.ca .

 

Reporting to youth protection services

 

Community resources

Are you or someone close to you going through a difficult time? Don't hesitate to seek help .

 

How to manage a difficult situation

When your daily routine is disrupted, it is essential to take care of yourself:

  • Talk with your family and friends;
  • Share your feelings and difficulties;
  • Eat at regular times;
  • Avoid consuming alcohol or drugs;
  • Treat yourself to moments of relaxation;
  • Breathe calmly and deeply;
  • Get some exercise;
  • Practice an activity that you enjoy;
  • Spend time outdoors and in nature.

 

Program for First Episode Psychosis (PPEP)

This service is for adolescents and young adults experiencing psychotic symptoms. If you have questions about your condition or that of a loved one, consult this PPEP brochure or contact the program team toll-free at 877-621-7377.

 

Would you like to contribute?

Become a Scout for:

  • Helping individuals and the community;
  • Promote ways to take care of oneself and others;
  • To contribute to an approach that promotes health and well-being.

Other links

Useful documents