The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations.
Accessibility online and in the facilities
Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.
Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.
Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
Need help? Google Chrome – Microsoft Edge – Safari
Are You Not Okay?
Are you having a difficult time?
Our teams of psychosocial social workers can offer you assistance and support.
- Psychosocial telephone consultation 24 hours a day, 7 days a week (Info-Social).
- Crisis intervention in the family: if needed, a worker can travel to meet with the individual who is in crisis.
- Intake, analysis, orientation and referral (AAOR): AAOR services represent the main entry point for requests for social or psychological services. They are offered weekdays within the CLSC, with or without an appointment.
In case of an emergency situation that requires immediate attention, dial 911 or go directly to a hospital Emergency department