The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations. 


Accessibility online and in the facilities

Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.

Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.

Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.

Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
Need help? Google Chrome – Microsoft Edge – Safari

Youth in difficulty

You, a friend or your child is experiencing personal problems, social habilitation problems, mental health or addiction problems (alcohol, drugs, gambling, etc.)? We can help you.

By telephone

  • Info-Social 811
  • Youth help line 1 800 263-2266
  • Parent help line 1 800 361-5085

 

In person

Our professionals can assess the situation and intervene with the child, adolescent or the parents. Following the assessment, the child or adolescent as well as the parents are directed to the services and resources required by their situation.

All parents, children or adolescents can make a request for services by contacting the CLSC nearest to them.

 

It is important to note that adolescents aged 14 and over can have their request treated in all confidentiality and without parental permission.

 

Also consult the section: Family, early childhood, youth (Services for youth aged 0 to 21 years and their families)

Other links