The pages accessible in English concern access to services and security in regard with health and social services in accordance with the French language charter. The Charter of the French language and its regulations govern the consultation of English-language content. 

Psychosocial Consultation

General social services (SSG):

  • General social services are responsible for responding to anyone who contacts the CISSS de l’Abitibi-Témiscamingue (CLSC) to obtain a response to a psychosocial or social need and to direct them to the appropriate services.
  • General social services respond to individuals who present situational and temporary problems that require short term intervention (individuals, families or groups).


They include:

  • Psychosocial telephone consultation 24 hours a day, 7 days a week (Info-Social);
  • Crisis intervention in their living environment 24 hours a day, 7 days a week;
  • Social consultation.


Why consult?

  • Immediate or short term social consultation to maintain or improve the health and well-being of the population;
  • Family and couples intervention;
  • Suicide risk assessment;
  • Prevention and screening of problems related to conjugal violence and sexual assaults;
  • Intervention related to behavior risks and social problems of individuals. 

By telephone

Psychosocial telephone consultation service 24 hours a day, 7 days a week: dial 811 – option 2 to speak to an intervener at Info-Social.

In person

  • With or without an appointment, go to a CLSC service point to meet with an intervener.
  • Consult your family doctor.

If a situation becomes urgent and demands immediate attention, dial 911 or go directly to a hospital Emergency department.

Other links