Psychosocial Consultation

General social services (SSG):

  • General social services are responsible for responding to anyone who contacts the CISSS de l’Abitibi-Témiscamingue (CLSC) to obtain a response to a psychosocial or social need and to direct them to the appropriate services.
  • General social services respond to individuals who present situational and temporary problems that require short term intervention (individuals, families or groups).


They include:

  • Psychosocial telephone consultation 24 hours a day, 7 days a week (Info-Social);
  • Crisis intervention in their living environment 24 hours a day, 7 days a week;
  • Social consultation.


Why consult?

  • Immediate or short term social consultation to maintain or improve the health and well-being of the population;
  • Family and couples intervention;
  • Suicide risk assessment;
  • Prevention and screening of problems related to conjugal violence and sexual assaults;
  • Intervention related to behavior risks and social problems of individuals. 

By telephone

Psychosocial telephone consultation service 24 hours a day, 7 days a week: dial 811 – option 2 to speak to an intervener at Info-Social.

In person

  • With or without an appointment, go to a CLSC service point to meet with an intervener.
  • Consult your family doctor.

If a situation becomes urgent and demands immediate attention, dial 911 or go directly to a hospital Emergency department.

Other links