The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations. 


Accessibility online and in the facilities

Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.

Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.

Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.

Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
Need help? Google Chrome – Microsoft Edge – Safari

Psychosocial Consultation

General social services (SSG):

  • General social services are responsible for responding to anyone who contacts the CISSS de l’Abitibi-Témiscamingue (CLSC) to obtain a response to a psychosocial or social need and to direct them to the appropriate services.
  • General social services respond to individuals who present situational and temporary problems that require short term intervention (individuals, families or groups).

 

They include:

  • Psychosocial telephone consultation 24 hours a day, 7 days a week (Info-Social);
  • Crisis intervention in their living environment 24 hours a day, 7 days a week;
  • Social consultation.

 

Why consult?

  • Immediate or short term social consultation to maintain or improve the health and well-being of the population;
  • Family and couples intervention;
  • Suicide risk assessment;
  • Prevention and screening of problems related to conjugal violence and sexual assaults;
  • Intervention related to behavior risks and social problems of individuals. 

By telephone

Psychosocial telephone consultation service 24 hours a day, 7 days a week: dial 811 – option 2 to speak to an intervener at Info-Social.

In person

  • With or without an appointment, go to a CLSC service point to meet with an intervener.
  • Consult your family doctor.

If a situation becomes urgent and demands immediate attention, dial 911 or go directly to a hospital Emergency department.

Other links