The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations. 

Accessibility online and in the facilities

- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.- 
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.- 
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari

Sexual Assault

Have you recently experienced sexual assault or have you been a victim of it in the past? Help is available for you.

 

Phone

  • Info-Social - 811, option 2 (available 24/7);
  • Sexual violence information and helpline: 1 888 933-9007;
  • For emergency situations, call the police service: 911.

 

Community organizations

Consult the directory of community organizations available in Abitibi-Témiscamingue (to facilitate the search, apply the Sexual Assault filter).

 

Emergency room consultation

If the sexual assault you experienced is recent, go to the emergency room in your area as soon as possible.

 

Assistance, support or accompaniment service

No matter how long ago the assault occurred or your age, you always have the right to seek help . Sexual assault can leave lasting scars.

Whatever your need, you can ask for help with:

  • Obtaining information;
  • Obtaining support or guidance;
  • Treating injuries;
  • Screening for and treating sexually transmitted and blood-borne infections (STBBIs);
  • To detect or confirm a pregnancy;
  • To decide whether or not to file a complaint;
  • Gather evidence about the assault experienced;
  • To reduce the consequences of sexual assault.

 

For people under 18 years of age

The Youth Protection Direction is mandated to ensure the protection of young people aged 0 to 18 who are experiencing a situation that compromises their safety or development. The threat may come from their environment (physical violence, sexual abuse, serious neglect or abandonment by parents), but it may also come from their own behaviour (running away, aggression, drug abuse, attempted suicide).

At any time, you can report situations where you suspect that a person under the age of 18 is a victim of sexual assault to the Youth Protection Direction: 1 800 567-6405.

 

Useful links