The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations.

Accessibility online and in the facilities

- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.-
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.-
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari

Users committees and residents committees

Role of the users committees

Provide users with information about their rights and responsibilities.
Promote quality of life improvements for users.
Advocate for the individual and collective rights and interests of the users.
Upon request, guide and assist users in their actions, including lodging a complaint, should the need arise.

Committees in each MRC

MRC ABITIBI-OUEST

Users committee of Aurores-Boréales | Residents committee for CHSLD of La Sarre | Residents committee of CHSLD of Palmarolle
679, 2^e Rue Est
La Sarre, Québec J9Z 2X7
Tel.: 819 333-2311, extension 2433
Email

Residents committee of CHSLD of Macamic
169, 7^e Avenue Est
Macamic, Québec J0Z 2S0
Tel.: 819 782-4661, extension 3402
Email

MRC ABITIBI

Users committee of Les Eskers de l’Abitibi | Residents committee of CHSLD of Amos
612, 5^e Avenue Ouest
Amos, Québec J9T 4L3
Tel.: 819 732-6521, extension 3173
Email

Resource person for both committees: Joanne Delisle

CITY OF ROUYN-NORANDA

Users committee of Rouyn-Noranda
3, 9^e Rue
Rouyn-Noranda, Québec J9X 2A9
Tel.: 819 764-5131, extension 42821

Residents committee of CHSLD of Rouyn-Noranda
512, Avenue Richard
Rouyn-Noranda, Québec J9X 4M1
Tel.: 819 762-0908

Users committee of Centre de réadaptation La Maison
100, chemin Dr Lemay
Rouyn-Noranda, Québec J9X 5T2
Tel.: 819 762-6592, extension 47210

Users committee of Centre de réadaptation en déficience intellectuelle de l’Abitibi-Témiscamingue – Clair Foyer
100, chemin Dr Lemay
Rouyn-Noranda, Québec J9X 5T2
Tel.: 819 762-6592, extension 47210

MRC TÉMISCAMINGUE

Users committee of Témiscamingue
22, rue Notre-Dame Nord
Ville-Marie, Québec J9V 1W8
Tel.: 819 622-2773, extension 4499

Residents committee of CHSLD of Témiscaming-Kipawa
180, Anvik Street
P.O. Box 760
Témiscaming, Québec J0Z 3R0
Tel.: 819 627-3385, extension 1263

Residents committee of CHSLD of Ville-Marie
22, rue Notre-Dame Nord
Ville-Marie, Québec J9V 1W8
Tel.: 819 622-2773, extension 4499

MRC VALLÉE-DE-L'OR

Users committee de la Vallée-de-l’Or | Residents committee of CHSLD of Val-d'Or | Residents committee of CHSLD of Malartic
Residents committee of Sen(n)eterre health centre | Residents committee Malartic mental health hospital
1212, Avenue Brébeuf
Val-d’Or, Québec J9P 2C9
Tel.: 819 825-5858, extension 4567
Email

Users committee of Centre jeunesse de l’Abitibi-Témiscamingue
700, boulevard Forest
Val-d’Or, Québec J9P 2L3
Tel.: 819 825-0002, extension 3236