The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations.
Accessibility online and in the facilities
- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.-
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.-
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari
Housing in a Long-Term Care Centre (CHSLD)
The long-term care centre (CHSLD) is a residential service offered to adults with a geriatric profile and to seniors who, due to a severe loss of autonomy, can no longer remain in their natural living environment, despite the support of services in the community and those around them:
- People with severe physical or cognitive limitations;
- People with progressive disease;
- People with permanent loss of autonomy.
Services Offered
In a living environment approach, the following services are offered as needed:
- Accommodation services;
- Medical services;
- Nursing services;
- Personal assistance services;
- Pharmacy services;
- Food and nutrition services;
- Palliative care;
- Adaptation and rehabilitation services;
- Psychosocial services;
- Pastoral services;
- Entertainment services;
- Laundry services;
- Hygiene and sanitation services;
- Maintenance services.
To obtain these services
If you are receiving home support services:
We invite you to contact the person responsible for your file to share your needs, concerns and questions related to accommodation. With the help of your assessment, a personalized follow-up will be done regarding your request for a change of living environment.
If you are not receiving home support services:
We invite you to send a request for service to the reception-analysis-orientation desk of the CLSC nearest you. A counsellor will then analyze your request and direct you to the service that can meet your needs.