The Emergency department receives individuals with physical or mental health problems requiring an evaluation, stabilization and the necessary treatment based on their health status.
When necessary, go to the Emergency department nearest to you.

Unsure that your condition requires a visit to the Emergency department

Contact Info-Santé by calling 811. The nurse will provide you with health advice and will indicate the resources or professionals who can meet your needs.
You can also consult your simplified guide Need healthcare services?

Upon your arrival at the Emergency department

Upon your arrival at the Emergency department, a nurse will assess your health condition according to a five-level scale based on strict criteria:


Canadian triage and acuity scale


Visiting a loved one waiting in the Emergency department

To be aware of the current policy regarding visiting at the ER, consult the section on visiting hours


Useful documents