The Emergency department receives individuals with physical or mental health problems requiring an evaluation, stabilization and the necessary treatment based on their health status.
When necessary, go to the Emergency department nearest to you.
Unsure that your condition requires a visit to the Emergency department
Contact Info-Santé by calling 811. The nurse will provide you with health advice and will indicate the resources or professionals who can meet your needs.
You can also consult your simplified guide Need healthcare services?
Upon your arrival at the Emergency department
Upon your arrival at the Emergency department, a nurse will assess your health condition according to a five-level scale based on strict criteria:
Visiting a loved one waiting in the Emergency department
To be aware of the current policy regarding visiting at the ER, consult the section on visiting hours