The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations.
Accessibility online and in the facilities
- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.-
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.-
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari
Support for natural caregivers
Who is a natural caregiver?
Natural caregivers are usually the children or spouse, and sometimes a neighbour, who helps the individual affected with a loss of autonomy or who is experiencing difficulties with daily living. It is not about volunteer help but more the involvement of family or friends.
Services offered by the CLSC:
- Provide financial support to the family or loved ones allowing them a respite to reduce fatigue, exhaustion or the effects of the different stresses related to their lives.
- Support the family or loved ones through organised support groups.
- Provide respite outside the home through places available in temporary housing resources or organisations with a respite mission, or respite at home through organisations with a mission to provide respite at home.
To obtain these services
Communicate with the reception services nearest you.