The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations. 

Accessibility online and in the facilities

- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.- 
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.- 
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari

Code of Ethics and Professional Conduct

Code of Ethics and Professional Conduct for Santé Québec Members and Regulation Respecting Conflicts of Interest and the Exclusivity of Duties

This Code of Ethics and Professional Conduct sets out the principles and standards of conduct expected of all individuals who work for Santé Québec or contribute to its mission. It is based on the five organizational values identified in Santé Québec’s 2025–2028 Strategic Plan: respect, commitment, collaboration, caring and excellence. These values reflect how Santé Québec aims to act on a daily basis, both in its interactions with users and in workplace relationships.