The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations.
Accessibility online and in the facilities
- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.-
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.-
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari
Emergency numbers
Are you experiencing a difficult situation (family conflicts, addiction, psychological distress, etc.) and looking for quick help? You can call these emergency numbers at any time.
| Line | Phone number |
| Alcoholics Anonymous (AA) | 819 797-1016 |
| Don't wait until you're completely fed up (intended for men) | 1 888 707-2666 |
| Quebec Poison Control Centre | 1 800 463-5060 |
| Victim Assistance Center | 1 866 335-5599 |
| DPJ of l’Abitibi-Témiscamingue | 1 800 567-6405 |
| Drugs: Help and Reference | 1 800 265-2626 |
| Cancer Information | 1 888 939-3333 |
| Health Info | 811, option 1 |
| Info-Social | 811, option 2 |
| I QUIT (smoking cessation support service) | 1 866 527-7383 |
| Game: Help and reference | 1 800 461-0140 |
| Elder Abuse Helpline | 1 888 489-2287 |
| Well-being Helpline (for Indigenous people) | 1 855 242-3310 |
| Parents' Line | 1 800 361-5085 |
| Suicide prevention | 1 866 277-3553 or 535353 by text |
| LGBTQ+ Listening and Intervention Service | 1 888 505-1010 |
| SOS Domestic Violence | 1 800 363-9010 |
| Tel-Jeunes | 1 800 263-2266 |
For more information on either of the above services, see the Care and Services/Crisis Situations section in the menu.
If the emergency numbers listed above do not meet your needs, you can consult the facility directory or visit the MaCommunauté.ca website. This website lists all community organizations in the region.
To learn about the options available to you before going to the emergency room, see the Alternatives to the Emergency Room page. If your life is in danger or your health is critical, call 9-1-1 immediately or go to the emergency room.