The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations. 

Accessibility online and in the facilities

- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.- 
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.- 
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari

Emergency numbers

Are you experiencing a difficult situation (family conflicts, addiction, psychological distress, etc.) and looking for quick help? You can call these emergency numbers at any time.

 

LinePhone number
Alcoholics Anonymous (AA)819 797-1016 
Don't wait until you're completely fed up (intended for men)1 888 707-2666
Quebec Poison Control Centre
1 800 463-5060 
Victim Assistance Center
1 866 335-5599 
DPJ of l’Abitibi-Témiscamingue 1 800 567-6405 
Drugs: Help and Reference
1 800 265-2626 
Cancer Information
1 888 939-3333 
Health Info811, option 1
Info-Social811, option 2
I QUIT (smoking cessation support service)
1 866 527-7383 
Game: Help and reference
1 800 461-0140 
Elder Abuse Helpline
1 888 489-2287 
Well-being Helpline (for Indigenous people)
1 855 242-3310
Parents' Line
1 800 361-5085 
Suicide prevention
1 866 277-3553 or 535353 by text
LGBTQ+ Listening and Intervention Service
1 888 505-1010 
SOS Domestic Violence
1 800 363-9010 
Tel-Jeunes 1 800 263-2266 

 

For more information on either of the above services, see the Care and Services/Crisis Situations section in the menu.

If the emergency numbers listed above do not meet your needs, you can consult the facility directory or visit the MaCommunauté.ca website. This website lists all community organizations in the region.

To learn about the options available to you before going to the emergency room, see the Alternatives to the Emergency Room page. If your life is in danger or your health is critical, call 9-1-1 immediately or go to the emergency room.