The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations.
Accessibility online and in the facilities
- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.-
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.-
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari
Alternatives to the emergency
For a health issue that does not require immediate care, several resources can provide advice, an assessment or a consultation. If your life is in danger or if your health condition is serious, call 911 immediately or go to the emergency department.
Assess your symptoms
Before seeking help from a health care professional, learn about the symptoms to watch for:
Need advice?
Call 811
Info-Santé (option 1) and Info-Social (option 2) can provide advice and help determine whether a consultation is needed.
Consult a pharmacist
A pharmacist can provide advice and treat certain health conditions.
Need to see a health care professional?
With a family doctor
Contact the medical clinic or family medicine group (GMF).
Without a family doctor
Submit a request to the Primary Care Access Point (GAP). A staff member will direct the person to the appropriate health care professional.
To discover all available health services:
Need information about the emergency department?