The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations.

Accessibility online and in the facilities

- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.-
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.-
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari

Complaint Form

USER’S IDENTIFICATION

Name:(Required)

Date of birth:(Required)

Medical record number (if known):

Telephone number:(Required)

Complete address:

Address Address (line 2) Town Province Postal code Country

Email:(Required)

Important

IDENTIFICATION OF USER'S REPRESENTATIVE (IF NECESSARY)

If, according to law, the user is represented in the filing of this complaint, identification of the representative is required:

Name:

Relationship to user:

Complete address:

Address Address (line 2) Town Province Postal code Country

Telephone number:

COMPLAINT

Date of event:

Place of event:

Who is involved:

Subject of the complaint:

Details of event:

Expected results: