The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations. 

Accessibility online and in the facilities

- Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.- 
- Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.- 
- Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.
- Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
- Need help? Google Chrome – Microsoft Edge – Safari

Archives and Medical Records

To receive the information contained in your file, contact the archives department or go in person. Have handy the following information :

  • The date care or services were rendered related to this request;
  • The purpose of your request (specify the rendered care or services related to this request);
  • Your name;
  • Your date of birth;
  • The name of your mother and father;
  • Your signature;
  • Your complete address for sending you the requested information.

Or complete the form Autorisation de communiquer des renseignements contenus au dossier (French only) (document to come)

To receive the information contained in your file, you can make your request by:

Calling the Archives department.

Completing the form: Autorisation de communiquer des renseignements contenus au dossier or by submitting a letter to the Archives department by fax or by mail.

Visit the Archives department in person.

 

Link to document

Autorisation de communiquer des renseignements