The pages accessible in English concern access to services and security in regard with health and social services, in accordance with the Charter of the French language regulations. 


Accessibility online and in the facilities

Project ALLO - Staff and volunteers wearing a yellow card holder can speak English and help you find your way around the facilities.

Interpreter services - To obtain the services of an interpreter, speak with your doctor or staff when scheduling an appointment.

Service navigators and liaison officer - In order to support and accompany Indigenous people in their care and service experience and promote mutual understanding of the information exchanged between caregivers and patients, there is a resource available in Val-d'Or.

Translate a Web page - If a page is available only in French, you can translate it in your browser. Click right on the page and look for the translation button.
Need help? Google Chrome – Microsoft Edge – Safari

Visiting Hours for Abitibi-Témiscamingue Hospitals

Daily from 9 am to 9 pm

Hours could change according to clinical judgement of the user.
Contact the head of the specific unit for special requests.

 

Exceptions

Intensive care and the Emergency Department
A maximum of 2 visitors for 15 minutes per hour.

 

Paediatrics

Parents can remain with their child at all time.
Only one person, a mother, father or significant and responsible person, is permitted to spend the night.

 

Palliative care

At all times

 

Visits contribute to the wellbeing of the user and the CISSS A-T strongly encourages them. However, certain behaviours are essential to ensure the wellbeing and safety of everyone.

 

General rules

  • Children aged 12 and under are permitted. However, they must be under the supervision of a parent or responsible adult.
  • Visitors must respect the policies and regulations in force.
  • Visitors must always show respect and discretion toward the other users. They are asked to circulate quietly and to avoid making noise.
  • Individuals should refrain from visiting a user when sick or affected by a contagious disease such as the flu to reduce the risk of transmission to the user.
  • Visitors must respect the infection prevention notices (poster on the room door) if precautionary measures are required before entering the user’s room (wear a gown, gloves or mask).